Terms and Conditions & Shipping
General terms and conditions with customer information
We appreciate your interest in our homepage; please note the legal terms of use for information in general and the rules listed here in particular.
(The following terms and conditions also contain legal information about your rights under the regulations governing distance selling and e-commerce contracts.)
Übersicht
1. Geltungsbereich
2. Angebote und Leistungsbeschreibungen
3. Bestellvorgang und Vertragsabschluss
4. Preise und Versandkosten
5. Lieferung, Warenverfügbarkeit
6. Zahlungsmodalitäten
7. Eigentumsvorbehalt
8. Sachmängelgewährleistung und Garantie
9. Haftung
10. Rücktrittsrecht
11. Ausschluss des Rücktrittsrechts
12. Rücksendungen
13. Speicherung des Vertragstextes
14. Datenschutz
15. Gerichtsstand, Anwendbares Recht, Vertragssprache
1. Geltungsbereich
1.1. The following General Terms and Conditions apply exclusively to the business relationship between Markus Taxer Pasler, Pöllnstraße 19/Door 1 5600 Sankt Johann im Pongau (hereinafter referred to as "Seller") and the customer (hereinafter referred to as "Customer") in the version valid at the time of the order.
1.2. You can reach our customer service for questions, complaints and grievances on weekdays from 10:00 AM to 6:00 PM by telephone at +43 664 5058707 and by email at WeinLord@gmx.at.
1.3. For the purposes of these terms and conditions, a consumer is any natural person who enters into a legal transaction for purposes that are neither related to their commercial nor their independent professional activity (§ 13 BGB).
1.4. Any differing terms and conditions of the customer shall not be recognized unless the seller expressly agrees to their validity in writing.
2. Offers and service descriptions
2.1. Die Darstellung der Produkte im Online-Shop stellt kein rechtlich bindendes Angebot, sondern eine Aufforderung zur Abgabe einer Bestellung dar. Leistungsbeschreibungen in Katalogen sowie auf den Websites des Verkäufers haben nicht den Charakter einer Zusicherung oder Garantie.
2.2. Alle Angebote gelten „solange der Vorrat reicht“, wenn nicht bei den Produkten etwas anderes vermerkt ist. Im Übrigen bleiben Irrtümer vorbehalten.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions the customer will receive a refund; and much, much more.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the refund policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a refund policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own refund policy.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the refund policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions the customer will receive a refund; and much, much more.